Make Netflix Users Sign in Again

Blu-ray player

Sign in using a spider web browser

Yous can sign into Netflix using another device instead of using a remote.

1. Using your Tv, open the Netflix app and choose Sign in.

2. Before entering your Netflix e-mail or password, choose Sign In from Web.

   Notation:

   If this option isn't shown, your device tin't exist signed in this fashion.

3. Using a estimator or mobile device:

   • Signal your telephone or tablet'due south camera at the QR lawmaking shown on the Goggle box, then tap the imprint that appears.

   • Or, open up a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your TV.

5. Click Enter Code to Go along.

6. If asked, enter your Netflix email and countersign, so click Beginning Watching.

Verify your e-mail and password

Make sure that you entered the correct email and countersign before you lot try to sign in once again. If you're using your remote control to sign in, y'all can to navigate dorsum to the email address entry screen to verify or update this information. If you still can't sign in, keep troubleshooting beneath.

Reset your password

Reset your password by sending yourself a password reset email. If y'all previously added a verified telephone number to your account, you lot can likewise reset your password by text bulletin (SMS) past clicking on forgot password and selecting text message (SMS).

If you still can't sign in afterward resetting your countersign, continue troubleshooting below.

Restart your device

1. Unplug your device from power for at least ane minute.

2. While the device is unplugged, press the power button on the device to belch it.

   • If you can't access the power button or your device doesn't have one, leave your device unplugged for at least 3 minutes.

3. Plug your device back in.

4. Plough your device on.

5. Try Netflix again.

Restart your home network

1. Turn off or unplug your Blu-ray actor.
   

2. Unplug your modem (and your wireless router, if it'due south a separate device) from power for 30 seconds.
   

3. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.
   

4. Plow your Blu-ray player back on and try Netflix again.
   

Improve your Wi-Fi indicate

If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions:

• Move your router to meliorate signal strength. Reception is best if the router is in a fundamental location.

• Movement wireless devices such as cordless phones or microwave ovens away from your router.

• Elevate your router off the floor. A router on a bookshelf or desk has better reception than 1 that's behind or nether furniture.

Restore your default connection settings

• If y'all use custom settings on your device, restore your internet provider's default settings and try Netflix once more.

• If you connect with a Virtual Private Network (VPN) or proxy service, turn it off and connect directly with your home internet.

• If you use a custom DNS setting on your device, reset information technology to acquire DNS automatically.

If you need help irresolute the connectedness settings, contact the device manufacturer.

What to practise next

If yous've done these steps only still have a problem, contact your net service provider. They can help you find out whether your router is set upwardly correctly.

Computer

Verify your electronic mail and password

Make sure that you entered the correct email and password before you lot endeavour to sign in again. If y'all're using your remote control to sign in, you can to navigate back to the e-mail address entry screen to verify or update this information. If you still can't sign in, continue troubleshooting below.

Articulate the Netflix cookie

1. Get to netflix.com/clearcookies. This will sign you out of your account.

2. Select Sign In and enter your Netflix e-mail and password.

3. Try Netflix again.

Reset your password

Reset your countersign by sending yourself a password reset email. If yous previously added a verified phone number to your account, you can likewise reset your password past text message (SMS) by clicking on forgot countersign and selecting text message (SMS).

If you still tin can't sign in subsequently resetting your countersign, continue troubleshooting beneath.

Turn on cookies in your spider web browser

Steps for Windows

Chrome

1. From the upper right corner of the browser, select Menu , then Settings.

2. From the left-hand bill of fare, select Privacy and security.

3. Select Cookies and other site data.

4. Make certain the setting for Articulate cookies and site data when yous quit Chrome is turned off.

5. Attempt Netflix over again.

Allow cookies

1. In the upper right corner of the browser, clickSettings and more .

2. Click Settings.

3. Click Cookies and site permissions.

4. Click Manage and delete cookies and site information.

5. Make certain Let sites to relieve and read cookie data (recommended) is turned on.

Firefox

1. Select the Menu icon from the upper right corner.

2. Select Options.

3. Select Privacy from the card on the left.

4. Under History, locate the Firefox will: drop-down menu and select Remember history.

5. Close the tab and try Netflix once more.

Cyberspace Explorer

1. From the Tools menu, select Cyberspace Options.

2. Select Privacy.

3. Select Avant-garde.

4. Check the Override automatic cookie handling box.

5. Under Showtime-political party Cookies, select Accept.

6. Select OK in the Advanced Privacy Settings window.

7. Select OK on the Internet Options window.

8. Try Netflix again.

Opera

1. Select Carte from the upper left corner of your browser.

2. Select Settings.

3. Scroll down until you see Cookies.

4. Brand sure the selection Allow local data to be set (recommended) is selected.

5. Close the Settings tab to save your new settings.

6. Attempt Netflix again.

Steps for Mac

Chrome

1. From the upper right corner of the browser, select Menu , and so Settings.

2. From the left-hand carte du jour, select Privacy and security.

3. Select Cookies and other site data.

4. Brand certain the setting for Clear cookies and site data when you quit Chrome is turned off.

5. Endeavor Netflix once again.

Firefox

1. From the Firefox carte du jour, select Preferences.

2. Select Privacy.

3. Under Firefox will:, select Think History.

4. Shut Preferences to salve your new privacy setting.

5. Try Netflix again.

Opera

1. From the Opera menu, select Preferences.

2. Scroll down until you see Cookies.

3. Ensure the option Permit local data to be prepare (recommended) is selected.

4. Close the Preferences tab to salve your new settings.

5. Try Netflix once more.

Safari

1. From the Safari carte du jour, select Preferences.

2. Select Privacy.

3. Under Cookies and website data, select Allow from websites I visit.

4. Close Preferences to save your new privacy setting.

5. Endeavor Netflix again.

Update your browser

Mobile telephone or tablet

Android phone or tablet

Verify your email and password

Make sure the e-mail address and password are correct before trying to sign in once more. You may need to select Try Again to verify or update this information. If you still can't sign in, continue troubleshooting beneath.

Employ your mobile browser to sign in to Netflix.com

If yous were able to sign in to Netflix.com on your browser:

1. Make certain you have completed the sign-upwards procedure.

2. Open the Netflix app and try to sign in over again.

If you couldn't sign in to Netflix.com on your browser:

1. Verify that your email accost was entered correctly. If it wasn't, re-enter it and try to sign in once more.

2. Visit netflix.com/clearcookies, and so open the Netflix app and attempt to sign in again.

3. If you withal couldn't sign in, continue troubleshooting below.

Reset your password

Reset your password by sending yourself a password reset email. If you previously added a verified phone number to your business relationship, you tin can also reset your password by text message (SMS) by clicking on forgot countersign and selecting text bulletin (SMS).

If you however tin't sign in later on resetting your countersign, continue troubleshooting below.

Turn off password managers

Endeavour turning off or removing your Netflix sign-in data from any password managers y'all use.

If you lot manage your passwords with Google:

1. Go to Settings > Google > Manage your Google Account

2. From the summit, tap Security.

3. Ringlet down to the section Signing in to other sites, then tap Password Manager.

4. In the list find and tap Netflix, then tap Delete.

If y'all utilise Samsung Pass:

1. Get to Settings > Biometrics and security >Samsung Pass.

   Annotation:

   Yous might be asked to enter your Samsung password.

2. Under IDs and passwords tap Apps.

3. In the list, find and tap Netflix,

4. From the bottom right tap Delete, then tap Delete again to confirm.

Clear the Netflix app information

Annotation:

Clearing app data will delete any Telly shows and movies you have downloaded to the device.

1. From the home screen on your device, navigate to Settings.

2. Select General.

   • If you don't see General, proceed to the next step.

3. Select Apps or Applications.

4. Select Manage Applications, Awarding Manager, or Manage All Apps.

   • If you don't meet these selections, continue to the next pace.

5. Scroll down and select Netflix.

   • If you don't run across Netflix, check the Downloaded tab.

6. Select Storage.

   • If yous don't meet Storage, continue to the next step

7. Select Clear Information or Articulate Storage, so OK.

8. Try Netflix again.

What to do next

iPhone, iPad, or iPod touch

Verify your e-mail and password

Make certain the electronic mail accost and countersign are correct earlier trying to sign in again. You lot may demand to select Try Once again to verify or update this information. If you nonetheless tin can't sign in, continue troubleshooting below.

Remove saved passwords from iCloud Keychain

If you use the iCloud Keychain feature to salvage passwords to your Apple business relationship, you may need to remove your Netflix credentials from Keychain. If you are unsure how to do this, contact Apple tree Support.

Restart your iPhone, iPad, or iPod impact

1. Press and concur the side push button and 1 of the book buttons at the aforementioned time until the sliders announced. Elevate the tiptop slider to turn your device completely off.

   • If the sliders don't announced, press and concord the Slumber/Wake button until the red slider appears, then drag the slider.

2. Afterward x seconds, press the Sleep/Wake button.

3. Once your device powers on, effort Netflix again.

Reset your countersign

Reset your password by sending yourself a password reset e-mail. If you previously added a verified phone number to your account, you can also reset your password past text message (SMS) by clicking on forgot password and selecting text message (SMS).

If you lot still can't sign in after resetting your password, go along troubleshooting beneath.

What to do side by side

Prepare-top box or streaming media role player

If you see an fault that begins with ATV, search the Netflix Assistance Center for the full error lawmaking to check for a troubleshooting article.

Sign in using a web browser

You tin sign into Netflix using another device instead of using a remote.

1. Using your Television receiver, open the Netflix app and choose Sign in.

2. Before entering your Netflix electronic mail or password, choose Sign In from Spider web.

   Note:

   If this option isn't shown, your device can't exist signed in this fashion.

3. Using a reckoner or mobile device:

   • Point your phone or tablet's photographic camera at the QR code shown on the TV, then tap the banner that appears.

   • Or, open a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your Television.

5. Click Enter Lawmaking to Continue.

6. If asked, enter your Netflix e-mail and password, so click Start Watching.

Verify your email and password

Make certain that you entered the correct e-mail and password before you try to sign in again. If you're using your remote control to sign in, y'all can to navigate back to the email accost entry screen to verify or update this information. If you lot nevertheless tin can't sign in, continue troubleshooting beneath.

Reset your password

Reset your password by sending yourself a password reset e-mail. If you previously added a verified telephone number to your business relationship, you lot can too reset your password by text message (SMS) by clicking on forgot countersign and selecting text message (SMS).

If you still can't sign in later resetting your password, continue troubleshooting below.

Restart your device

1. Unplug your device from power for at to the lowest degree 1 minute.

2. While the device is unplugged, press the ability button on the device to discharge information technology.

   • If you can't access the power button or your device doesn't have one, get out your device unplugged for at to the lowest degree three minutes.

3. Plug your device dorsum in.

4. Plow your device on.

5. Try Netflix again.

Restart your home network

1. Turn off your device.

2. Unplug both your modem and router and wait 30 seconds.

3. Plug in your modem and await until no new indicator lights are blinking on.

4. Plug in your router and wait until no new indicator lights are blinking on.

5. Turn on your device and try Netflix once again.

Meliorate your Wi-Fi indicate

If y'all're connecting over Wi-Fi and the above steps didn't help, follow these suggestions:

• Motility your router to improve signal forcefulness. Reception is best if the router is in a central location.

• Movement wireless devices such as cordless phones or microwave ovens away from your router.

• Drag your router off the floor. A router on a bookshelf or desk has better reception than one that's behind or under piece of furniture.

Restore default connection settings

• If you use custom settings on your device, restore your internet provider'due south default settings and try Netflix again.

• If you connect with a Virtual Individual Network (VPN) or proxy service, turn it off and connect direct with your abode cyberspace.

• If you lot use a custom DNS setting on your device, reset it to acquire DNS automatically.

If you need assistance changing the connexion settings, contact the device manufacturer.

What to practise next

If you've done these steps but however accept a problem, contact your internet service provider. They can help you find out whether your router is ready correctly.

Smart Telly

Sign in using a web browser

Y'all tin sign into Netflix using another device instead of using a remote.

1. Using your Telly, open the Netflix app and choose Sign in.

2. Before entering your Netflix email or password, choose Sign In from Web.

   Note:

   If this option isn't shown, your device tin't be signed in this way.

3. Using a figurer or mobile device:

   • Betoken your phone or tablet's camera at the QR code shown on the Telly, and then tap the banner that appears.

   • Or, open a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your TV.

5. Click Enter Code to Keep.

6. If asked, enter your Netflix email and countersign, then click Outset Watching.

Verify your email and password

Brand certain that you entered the correct email and password earlier y'all try to sign in again. If you're using your remote command to sign in, you tin to navigate back to the e-mail address entry screen to verify or update this information. If you still can't sign in, continue troubleshooting beneath.

Reset your password

Reset your password by sending yourself a countersign reset email. If y'all previously added a verified phone number to your business relationship, you tin can also reset your password by text message (SMS) past clicking on forgot password and selecting text message (SMS).

If you still can't sign in after resetting your password, go along troubleshooting below.

Restart your device

1. Unplug your device from power for at least 1 infinitesimal.

2. While the device is unplugged, press the ability push on the device to belch information technology.

   • If you lot can't access the ability button or your device doesn't have one, get out your device unplugged for at least 3 minutes.

3. Plug your device back in.

4. Plow your device on.

5. Try Netflix again.

Restart your dwelling network

1. Turn off your device.

2. Unplug both your modem and router and wait thirty seconds.

3. Plug in your modem and wait until no new indicator lights are blinking on.

4. Plug in your router and wait until no new indicator lights are blinking on.

5. Turn on your device and endeavor Netflix once more.

Improve your Wi-Fi signal

If you're connecting over Wi-Fi and the in a higher place steps didn't help, follow these suggestions:

• Move your router to improve signal strength. Reception is best if the router is in a fundamental location.

• Motility wireless devices such equally cordless phones or microwave ovens away from your router.

• Elevate your router off the floor. A router on a bookshelf or desk has better reception than 1 that's behind or under furniture.

Restore your default connectedness settings

• If y'all use custom settings on your device, restore your internet provider'southward default settings and try Netflix once again.

• If y'all connect with a Virtual Individual Network (VPN) or proxy service, plough it off and connect straight with your habitation net.

• If you lot apply a custom DNS setting on your device, reset it to larn DNS automatically.

If you demand assistance changing the connectedness settings, contact the device manufacturer.

What to do next

If you've washed these steps just still have a problem, contact your cyberspace service provider. They tin can aid you observe out whether your router is set correctly.

Video game console

PlayStation 3

Sign in using a web browser

You can sign into Netflix using another device instead of using a remote.

1. Using your TV, open the Netflix app and cull Sign in.

2. Before inbound your Netflix electronic mail or password, choose Sign In from Spider web.

   Annotation:

   If this option isn't shown, your device can't exist signed in this mode.

3. Using a computer or mobile device:

   • Signal your telephone or tablet's camera at the QR lawmaking shown on the Tv set, then tap the banner that appears.

   • Or, open a spider web browser and go to netflix.com/tv8.

4. Enter the sign-in lawmaking shown on your Goggle box.

5. Click Enter Lawmaking to Continue.

6. If asked, enter your Netflix electronic mail and password, then click Start Watching.

Verify your electronic mail and password

Make sure that yous entered the correct e-mail and password before yous try to sign in once more. If you're using your remote command to sign in, you can to navigate back to the e-mail address entry screen to verify or update this data. If you notwithstanding can't sign in, proceed troubleshooting below.

Reset your countersign

Reset your password by sending yourself a password reset email. If you previously added a verified telephone number to your business relationship, you lot tin can also reset your password past text message (SMS) past clicking on forgot password and selecting text bulletin (SMS).

If you still can't sign in subsequently resetting your password, go along troubleshooting below.

Sign in to the PlayStation Network

If yous're being asked for a Sign-In ID, you will need to sign in to the PlayStation Network before you can sign in to Netflix.

If you've forgotten your PlayStation Network login data, reach out to PlayStation for help.

What to practise adjacent

PlayStation 4

Sign in using a spider web browser

You tin can sign into Netflix using another device instead of using a remote.

1. Using your TV, open up the Netflix app and choose Sign in.

2. Earlier inbound your Netflix email or password, choose Sign In from Web.

   Note:

   If this option isn't shown, your device can't be signed in this way.

3. Using a computer or mobile device:

   • Indicate your phone or tablet'south camera at the QR code shown on the TV, then tap the banner that appears.

   • Or, open a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your TV.

5. Click Enter Lawmaking to Go on.

6. If asked, enter your Netflix email and password, and so click Beginning Watching.

Verify your email and password

Make sure that you entered the correct email and password before you lot attempt to sign in again. If you're using your remote control to sign in, you lot can to navigate dorsum to the electronic mail accost entry screen to verify or update this information. If you still can't sign in, go along troubleshooting beneath.

Reset your password

Reset your password by sending yourself a password reset email. If you lot previously added a verified telephone number to your account, you can besides reset your password by text message (SMS) by clicking on forgot countersign and selecting text bulletin (SMS).

If you still can't sign in after resetting your password, continue troubleshooting below.

What to do next

Xbox 360

Sign in using a web browser

You can sign into Netflix using some other device instead of using a remote.

1. Using your Telly, open the Netflix app and cull Sign in.

2. Earlier inbound your Netflix e-mail or password, choose Sign In from Web.

   Note:

   If this option isn't shown, your device tin't be signed in this way.

3. Using a calculator or mobile device:

   • Point your telephone or tablet's camera at the QR lawmaking shown on the TV, then tap the banner that appears.

   • Or, open up a spider web browser and become to netflix.com/tv8.

4. Enter the sign-in lawmaking shown on your Idiot box.

5. Click Enter Code to Go along.

6. If asked, enter your Netflix email and countersign, then click Starting time Watching.

Verify your e-mail and password

Make sure that you entered the right email and password before you try to sign in once again. If you're using your remote command to sign in, you lot can to navigate back to the email address entry screen to verify or update this information. If yous still tin can't sign in, proceed troubleshooting below.

Reset your countersign

Reset your countersign by sending yourself a password reset email. If yous previously added a verified phone number to your account, you lot can also reset your countersign by text bulletin (SMS) by clicking on forgot countersign and selecting text message (SMS).

If yous nevertheless tin't sign in subsequently resetting your password, go along troubleshooting below.

What to do adjacent

Xbox 1

Sign in using a web browser

You can sign into Netflix using another device instead of using a remote.

1. Using your TV, open up the Netflix app and cull Sign in.

2. Before inbound your Netflix e-mail or password, choose Sign In from Spider web.

   Note:

   If this choice isn't shown, your device can't be signed in this way.

3. Using a computer or mobile device:

   • Signal your phone or tablet's photographic camera at the QR code shown on the Television receiver, and then tap the imprint that appears.

   • Or, open a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your Boob tube.

5. Click Enter Lawmaking to Go on.

6. If asked, enter your Netflix email and password, then click Start Watching.

Verify your e-mail and password

Make sure that y'all entered the correct email and countersign before you try to sign in over again. If you're using your remote control to sign in, you can to navigate back to the email address entry screen to verify or update this data. If you lot still tin't sign in, continue troubleshooting below.

Reset your password

Reset your password by sending yourself a password reset e-mail. If you previously added a verified phone number to your account, you tin can also reset your password by text bulletin (SMS) by clicking on forgot password and selecting text message (SMS).

If yous still can't sign in later resetting your countersign, continue troubleshooting below.

What to do side by side

Xbox Series X/S

Sign in using a web browser

Yous can sign into Netflix using another device instead of using a remote.

1. Using your TV, open up the Netflix app and cull Sign in.

2. Earlier entering your Netflix email or countersign, cull Sign In from Spider web.

   Notation:

   If this option isn't shown, your device tin can't be signed in this way.

3. Using a calculator or mobile device:

   • Signal your phone or tablet's camera at the QR lawmaking shown on the TV, then tap the banner that appears.

   • Or, open a spider web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your TV.

5. Click Enter Code to Continue.

6. If asked, enter your Netflix email and countersign, then click Start Watching.

Verify your email and password

Make sure that you entered the correct e-mail and password before you attempt to sign in over again. If y'all're using your remote control to sign in, y'all can to navigate dorsum to the electronic mail address entry screen to verify or update this data. If you still tin't sign in, continue troubleshooting beneath.

Reset your password

Reset your countersign by sending yourself a password reset electronic mail. If you previously added a verified phone number to your business relationship, you can likewise reset your password by text message (SMS) past clicking on forgot password and selecting text bulletin (SMS).

If you still can't sign in afterwards resetting your password, continue troubleshooting below.

What to exercise next

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Source: https://help.netflix.com/en/node/470

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